1220 Summit Dr, Louisville, CO | Directions 8002739.991820 -105.128607
My husband and I are beyond disappointed with our most recent encounter with Dr. Beeks. We had been going to her for about 4 years and during this time Dr. Beeks recommended several times that I could benefit greatly from eye plugs. We had discussed that I would like to wait to have the procedure done in the year in which I gave birth to my daughter since the process is billed through medical insurance. She agreed. When I went in for the actual procedure (with my then 8 month old daughter) I was under the assumption that Dr. Beeks had informed me of all of the possible risks associated with the plugs. Later that day, after the plugs were put in, I was experiencing a lot of discomfort. I went in first thing the next morning to see Dr. Beeks who informed me that my eye lids were inflamed - her solution was steroid drops. I quickly REMINDED her that I was still nursing (as this was mentioned one month prior during my annual exam) and had I known that this could be an issue, I would have reserved milk to accommodate the situation. Unfortunately, the plugs had to be taken out (not by my choice, but because I could not continue with the next step) and our insurance was still billed. Later that day I wanted to discuss why and was handed over to the office manager who was immediately rude and defensive.
Everybody makes mistakes, but the reason I am telling you not to waste your time with this practice is because the staff is rude and Dr. Beeks didn't even take the time to discuss the details with me. Instead, as someone else above pointed out, they mailed me a letter indicating they thought we should find a new practice.
I highly recommend you do the same and don't bother with this one.
Didn't have a good experience – I didn't like the experience I had. The office offers a three month period of fitting for contacts, assuring they will do what it takes to find the right fit. After less than half that time, during which errors were made and contradictory advice given, I was told it was time for me to, in essence, get happy with what I had in a rushed final fittting and move along.
This takes some skill but isn't brain surgery. I've never been unhappy with an optometrist before, and I'm happy with my new one.
BTW, as I read it, at least one of the positive reviews on this site is fake and planted by the provider.
Great eye doctor – I am new to the area and wanted to find an eye doctor that would be as good as my old one - and I found one better! Dr. Beeks was thorough and explained everything about my exam very clearly. The equipment her staff used was impressive, as was the facility. And my contacts are working great! I am so happy to have found Dr. Beeks!
First Eye Exam – Had my first exam and was all around pleased with the service, knowledge, friendliness, skill, and the latest technology equipment that is available at this site. No hesitation to recommend my friends and family to go there. Tech Jackie and then Dr. Beeks were both very efficient and knowledgeable, and addressed my questions and concerns. Thanks!
Can't Recommend – I was a new patient fitted for contacts on a 3-month single up-front fee plan. Was given a recommendation for daily disposable lenses but was (unbeknownst to me) fitted for lenses that were not made in a daily disposable. I found this out after two months when, thinking I was done with the process, I requested the prescription, tried to place the order online (at half the price her office would have charged) and then discovered the problem.
When I made an appointment to correct the error and to be fitted for daily disposables, as per this provider's recommendation, I was treated as if I were causing a problem for them, not the other way around.
I was told that it was highly unusual for a patient to have so many fittings. I explained that I was only back due to their error. This person became angry and defensive and suggested that I should find another eye clinic next time (believe me, I would have anyway).
I took my time to come in so they could correct their error and was treated as an annoyance - unbelievably bad treatment.
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