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Kennels >Cottonwood Kennels Play & Stay For Pets
7275 Valmont Rd, Boulder, CO | Directions 8030140.034265 -105.183837
Mon 07:30 AM-06:00 PM;Tue 07:30 AM-06:00 PM;Wed 07:30 AM-06:00 PM;Thu 07:30 AM-06:00 PM;Fri 07:30 AM-06:00 PM;Sat 07:30 AM-06:00 PM;Sun 07:30 PM-06:00 PM
I enjoyed reading the negative reviews, especially from JH who sounds pretty psychotic. Bet she goes to Naropa and is a typical self righteous, sue happy Californian polluting this state with verbal garbage. I know dozens of people that use cottonwood and their only complaint is the wait time to get their dog back. Strongly recommend and forget about these other bad reviews.
HELPFUL WARNING FOR DOG LOVERS IN BOULDER – WOULD YOU DROP YOUR KID OFF TO A DAYCARE WHERE ALL THE STAFF HAD CIGARETTES IN THEIR HANDS AND AN ATTITUDE OF DISDAIN AND DISRESPECT ON THEIR FACES? I'M ASSUMING YOU WOULDN'T SO DON'T DO IT TO YOUR DOG!!!
I moved to Boulder from LA three months ago and have committed to driving 15 miles to take my puppy to Cottonwood Kennels EVERY DAY because of the look of the "farm like" atmosphere. Don't let the farm fool you! The customer service is absolutely awful. Every time I drive up there's two or three staff members smoking outside where the dogs play. Once I waited in the office with no response for 5 minutes and when I asked a staff member in the playgroup outside if anyone could help me, she shrugged her shoulders at me and gave me the most disrespectful attitude. Not only is the staff horrible but I can't tell you how many times my puppy has gotten sick from being there. My puppy has vomited a number of times when I've picked her up, has gotten ringworm and mites, which has cost me several hundred dollars to treat! When I confronted PENNY VARDELL the owner about my concerns, she was unwilling to hear my complaints, showed no appreciation for my loyalty to her business at all and even insulted me beyond belief. I'm shocked, hurt and will not let her get away with it. I will be taking PENNY VARDELL to court. Also, I'm not surprised to see the review below stating my exact thoughts about PENNY VARDELL and her staff. Penny is strange, self-righteous and vulgar. Please - if you love your dog, don't judge a book by its cover. Judge Cottonwood Kennels on your intuition and interactions with the staff because both will be poor and you can only imagine how your puppy will be treated.
THIS PLACE SUCKS! – The owner is VERY ditzy and lacks basic knowledge of dogs in general, along with having a self righteous, strange, cold attitude. (Talk to her more than 2 minutes and you will know what I'm talking about.) The staff were just as goofy as the owner of this scam of a place.The boarding fees are so high you may actually laugh out loud when they tell you!!If you love your dog there are alot of great kennels in the area--folks this is NOT one of those places!!
This place has gone downhill... – I have brought my pups to Cottonwood for a few years now, ever since they were puppies. The last two times we boarded them with Cottonwood we were very disappointed. Considering we were happy for so long we put up with one bad experience, but after two we have decided that we will never return to this kennel.
When dropping our pups off we were rushed off, and at pick up they had no memory or notes about the important conversation we had during drop off. They quite obviously didn't care about my pet's needs and instead thought they knew better than I did about my pets. They did the opposite of nearly everything I had asked of them. I have since switched to a smaller, more local kennel.
Cottonwood Kennels doesn't care about our animals like they used to. Take care of your pets by taking them to another kennel!
Cottonwood Kennels Top Notch – These guys are nothing short of great. Their facilities are immaculate, the staff uber friendly, and they're great with the animals during play time. They take the time to send home report cards on your pet's daily behavior and remember your pet as if it were their own, if you're a day care person. I highly recommend this facility in the Boulder County area... they are certainly the most sanitary and professional... plus the owners live right there on the property.
Dog Kennel – After making a reservation 2 months in advance and confirming that reservation a week in advance, we we're told that they didn't have any record of us and that they had no room 2 days before we we're scheduled to drop off our dog. How can you trust someone to take care of your loved pets when they cant even take care of their records?
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