Boulder >Boulder Bump Shop Inc
Wow! Dan, Luke, and Roger at the Boulder Bump Shop are the best! I brought them an older vehicle for a full paint job, and they did it RIGHT! Pricing was very close to the original estimate, and they did a few "extras" at no charge. Very professional bunch of folks, and the paint job was perfect. I'd highly recommend The Boulder Bump Shop!!!
Like New!. I took my car to Boulder Bump Shop to be repaired after an accident. I had read the reviews before I went in because a few were quite negative. So I was a little apprehensive about what my experience would be like. I shouldn't have been. Luke, one of the owners, did a great job for me. He called and kept me abreast of the entire process. When I got my car back it looked better than it had since the nice I bought it. Luke even waived a $150.00 fee for restoring the headlights, which had yellowed, to their original pristine condition. The outcome didn't meet his standards so he waived the charge. I would recommend Boulder Bump Shop to anyone who needs bodywork repairs on their car. They are great to work with and theie work is excellent. It was by far the best experience I've ever had with a body shop.
WORLD CLASS SERVICE!. My wife had an accident in her 2007 Honda Accord. We took it to the Boulder Bump Shop and they took care of it. They gave us a fare price (coming in lower than most of the other body shops in the area) and completed the work when they said they would. My wife's car actually looks better than when we bought it! They even dealt with our insurance company with no problems. -Thanks Boulder Bump Shop!
They do not listen to you.
We needed a repair after an accident on our 20 years old car. While talking to their adjuster we explained that we would like to have the car safe and driveable again, but are not concerned with the dents as the repairs will go out of our pocket.
When he presented the proposal, it was evident that they did not pay attention to the fact the repairs will not be covered by the insurance and wanted to replace several dented parts which we could have lived with being dented. In another words they wanted to put the car back into the shape as it was before the accident, not just to make it safely driveable as we have requested.
We were able to get the car repaired for 1/3 or their price somewhere else to the point of car driving safely again, but with some dents.
Worthless guarantee. I was in a car accident right before Halloween. Left my car at Boulder Bump shop for repairs. They dealt with my insurance and did all necessary repairs. The work they did on body repairs was great. But after getting my car back, the cooling fan was malfunctioning and running at all times. I took my car into the dealership for maintenance and they could not determine the cause of this malfunction. It took the dealership a week; they finally discovered that the two wires for the control module for the fan had been switched. I had told them about the recent body work and they assumed it must have been from that work done by Bump Shop. The dealership contacted the Bump Shop to see if they would pick up the bill. Boulder Bump Shop checked out the work and declined, stating that it was not in their work order, they "should not" have been anywhere near that fan, and therefore they were not responsible for payment. My car was not making this noise before the accident or before I brought it into Boulder Bump Shop. It was a very obvious and loud noise. If it had been making this noise, it should have been noted by the Bump Shop and addressed with me prior to repairs. It was not. The noise only became present after the repairs/work was done at the Bump Shop. No one else has had access to my engine other than the dealership and Boulder Bump Shop. The dealership was extremely helpful and did everything they could to help settle the situation. They even cut the original bill from $600 to $250 +tax. I approached Boulder Bump Shop seeking a compromise. I asked if they would cover half of the bill. I had just spent $4000 in repairs at their shop. I was asking for $150 as a measure of good faith. While they "should not" have been handling the cooling fan, and it was not in their work order, and I cannot prove that their hands touched my fan, they were the last people to handle my car and mistakes happen. There was extensive repair work to front bumper and side panel, and they certainly would have been in the engine compartment to remove all the pieces. I tried to resolve this issue in a friendly and fair way (splitting costs half/half). The Boulder Bump Shop again declined saying that they were in no way responsible. They supposedly guarantee their work and they were the last people to handle my car. I just spent $4000 for body repair from them and they would not pay $150 to keep a customer or fulfill a guarantee in their work.
Honest Quick Body Shop. They were incredibly helpful and honest. I had quick service and they were looking out for my best interests. They told me that my damage was only appearance based and they wouldn't fix it if it was them. They even re-secured my bumper back into place for free! Roger was very nice! I would definitely come back here again!!
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