Taking my business elsewhere....
The staff was completely rude to my mom and brother. My mother went in looking for "fit-flops" or something similar. A simple "no, I haven't heard of those," or "no, we don't carry those," would have sufficed. But, after my family had turned around and continued browsing, the two employees began talking amongst themselves, saying something along the lines of, "why don't you just lose weight the "regular" way?" I used to frequent this shop, but I think I will take my business elsewhere from now on.
Great shoes, service lacks in every way.
I do love the shoes they sell at this store and I am a shoe person for sure. I also like customer service though. The couple times I've come in, the employees haven't acknowledged me and talk amongst themselves. When I finally got someone to help me, he was nice for about 5 minutes and then a friend of his came in and he completely ignored me. I went up to the counter to buy the shoes and it was 10 minutes and no one noticed I was standing there, so I just left without the shoes. Get it together guys! Pearl Street needs a great shoe store with great service.
LOVE this shoe store, however.
You can't beat this shoe store for the quantity of good quality shoes that are comfortable! I look forward to going every time I visit Pearl Street in Boulder. However, the sales help left a lot to be desired on my visit this last weekend. Very unhelpful and borderline rude. It was extremely busy in the store, so I'm hoping it was a fluke. I will go back however because I love the store & the experience of shopping Pearl Street.
Shoes to give you happy feet while you're walking around town, at work or on the trail.. In Short This little store serves up shoes meant to fit like a glove. The intimate space is packed with shoes along the walls and shelves, from sport sandals to hiking boots and everything in between. From the U.S. to Europe, from Israel to Brazil and Australia, shoes are chosen for comfort and reliability. Popular lines include Birkenstock, Clarks, Rockport and Dansko, as well as lesser-known brands such as Naot, Blundstone and Wolky.