02/15/09

What an overpriced Joke!

by boulderlocal

We're from Boulder and dine regularly at Frasca, Brasserie Ten Ten, The Kitchen, etc. We recently went to the Flagstaff House for the first time and it couldn't have been a bigger let down. The service is clumsy, the decor is dated and tacky and the food is child's play compared to the three restaurants I mentioned above. In fact, we actually left lots of food on our plate after each course. More specifically, the duck was overcooked, the steak was served with what must have been Ore Ida cheddar cheese potatoes, the bread was really boring, burnt and stale, and the scallops were probably from the freezer section of a local grocery. In fairness, the cup of black coffee was pretty good at the end. The wine "pairing" was a joke - the server simply recommends the most expensive item on the menu and has no relevant knowledge. What's more, by the time we got done this place was probably 2x as expensive as the other restaurants I've mentioned. Bottom line: if you're going to prom then put on your best pair of jeans and have mom and dad drop you off at Flagstaff (aka Applebee's on the Hill), but if you're interested in fine dining, real service and a bit of ambiance go anywhere else.

11/23/08

Wonderful food and wait staff

by andriall

I've been here a handful of times and only once had a problem with the wait. I think it was maybe 30 minutes to get our food that time? The wait staff kept bringing us appetizers that the chef was whipping up in the mean time and we therefore enjoyed the wait. My children weren't behaving especially well that time, either, which may have only made it seem like a longer wait. Fortunately the wait staff brought them out to the deck and showed them some deer laying in the grass out there which helped alot. The food has always been excellent, my favorite being the butternut squash tortellini. I have never been disappointed and highly recommend this restaurant.

09/06/08

Overrated

by NataliaFood

I am from L.A. so I regularly experience superb restaurant experiences, and I can confidently say this was not one of them. I will admit the view from the dining room is gorgeous and the food (when it finally arrived) was delicious. The service was astonishingly sub-par - after being seated it took the staff FORTY minutes just to bring us some bread! I had to ask them twice for it, finally getting a little pushy and pointing out our waiting time. They did not seem apologetic or gave any hint that they cared. The food took even longer, and my boyfriend and I were two seconds away from getting up and leaving (they brought the food out finally - nearly TWO HOURS after we walked in). The decor and ambience is stiff and stuffy, like an old country club that desperately needs to be refurbished. At the end of a disappointing night, my poor boyfriend spent way too much money for the total poor experience ($150+). If you want a nice restaurant for a special occasion, make the trip to Denver!

• Pros: tasty food, amazing view
• Cons: stuffy, LONG waits, poor service