promise the world, deliver ****.
Took glasses by assistant at counter, said wouldn't be a moment to fix, brought back by differant assistant 15 min. later not fixxed, said couldn't be repaired, took home and fix by self with needle nose plyers by myself,, seem to be working perfectly many days later. This is what I call horrible service. Thanks but no thanks.
Great Customer Service and products.
Months ago I broke my glasses and was told they could not be repaired by a few optical stores. A friend told me that aspen eyewear could probobly repair them. Immediatly when I walked into the store i was greated by a very friendly staff. There was no hesitation on reparing my glasses and while I waited i broused and was amazed at the selection of eyewear. Needless to say I bought a new pair, and still had my old pair with a very confident repair.