Boulder >Essentiels Spas
AWFUL!!!. This was the worst spa experience I have ever had!!! I was given a spa package as gifts after I underwent a very traumatic loss in my life. My dear friend thought I could use a day to relax; unfortunately that was not an option at this unorganized day spa. I was left for 30 to 40 minutes between treatments, the food I was served as part of the spa package was old and unappetizing and to make things worse, the facial I was given caused my neck and checks to break out in a rash. Now, I understand a business can have an off day, but when I called to speak to management she wouldn’t even offer an apology. The entire experience added unneeded stress to my life. Needless to say I WOULD NEVER GO BACK and the friend that gave me the gift certificate will never go back either. There much better spas in town; I would not waste my time in Essentials Day Spa.
The BEST spa in Boulder for everything!. I've been going to Essentiels for 10 years and have always had the best experience. They are the best in town for waxing, facials, massage, nails and airbrush tanning. It looks like someone recently had a less than fabulous visit but it sounds like a fluke, as it truly is my escape when I need to relax.
DO NOT GO. i repeat DO NOT GO.
I don't understand why this place has gotten so many good reviews.
I also don't understand why I keep on coming back to Essentiels even after every bad experience I've had there.
The first time I ever went was a few years ago with my mom as a sort of "mother daughter day" celebration. We both got facials done. It was our first time going so we were new to the awesome sauna set up they had in the changing area. So, we spent a few minutes in there, waiting for our appointments to begin. When we got out, we waited in the waiting room for about 20 minutes AFTER our scheduled appointment time. The woman came out and asked me, in a really rude tone, where I had been. I told her that I was in the changing room for a while. She got pissy and said "well, looks like you missed out on the massage!" in front of the rest of the people waiting for their appointments. I was so embarrassed. No one had mentioned getting there earlier for a massage. All I remember about the facial is that she left me suffocating of the humidifier for about 20 minutes. Back then, my skin was PERFECT. I hardly had any pimples or breakouts. But after this service, my face broke out so badly. I didn't think much of it because it went away after a few days.
The second time I went was after I had returned from a two month long backpacking trip through Europe. The trip wrecked my skin and I had started breaking out like never before. I decided to use the gift card my parents had bought as a Christmas present and got myself a facial. I was determined to get there early and get myself a massage. The massage was okay! Not like I was missing out the first time or anything. During the facial, she popped my zits which is standard procedure, I think. She told me that the redness would go away in the next two days. It's been SIX months and the redness has NOT gone away. In fact, it made my skin break out like crazy! For the first time in my life, I have acne all over my cheeks where she popped those small zits. Now, I have to pay much more for prescription topical treatments so that my skin will clear up.
I also go here a lot for an eyebrow wax. That's been fine, until the other day when I went to my appointment. I came out with nicely defined eyebrows, but after about half an hour, it was clear that she had actually waxed off some skin. So now I have burn marks above my eyebrows. Great.
If you can help it, DON'T EVER COME HERE. EVER!
Always a Fabulous Experience!.
I've been going to Essentials for years now and I've never been disappointed. I recently had an anti-aging facial and deep tissue massage. Each treatment was extremely professional and technicians use the most current skin care products. This was a perfect way to spend some down time after a busy work week! From the minute you walk in the beach atmosphere relaxes you. I always go early to enjoy the sauna and steam and sometimes reserve a mediation room for a spa bridal shower.
Thanks for maintaining your quality of service over the years!
Not what it used to be.
Sad.... this used to be my favorite place. I always used to ask for gift certificates for Christmas and birthdays.
The quality of service has fallen severely over the last few years. It used to be a pleasure to go early, enjoy time in the sauna or women's locker area. Every time I have been recently, something has been broken, they have cut back on their product samples in the dressing rooms, the noise level seems higher, and the services have been hit or miss (mostly miss).
They've lost payment records in their new ' system', double charged for a service I had a gift card for, and the hot stone massage left red marks on my body for a day after. (Even though I told the therapist, who talked throughout my 'relaxing massage' that it felt too hot).
I had to listen to a conversation about STD's between 2 employees outside the room I was left alone in during a facial. Sadly, that was my last straw. I will not go back, and they are free to lose my information permenently.
High Price, Low Service & Nose Dive on Reputation.
Wow, this place has gone down in service and value and atmosphere compared to a few years ago. Maybe it's since they were bought by a corporate entity, I don't know. But every time I go in, the experience is worse.
The people up front are rude, act like they don't care about customers at all. The technicians are competent, but overall it's not a relaxing service or environment.
I won't return to Essentiels Spa - there are plenty of other places in Boulder that are better.
Essentiels Spa is the Talk OF The Town!!!.
If you want to feel pampered...this is the place! I received a gift certificate from my husband for Valentines Day and experinced 5 star service. We went in together for a couples massage and were greeted by friendly and professional staff at the front desk, who then took us back to their top notch locker rooms with a sauna and steam room. I loved the cottage/beach decor and felt relaxed in my robe and sandals.
We enjoyed our massage's and it was a nice change to receive them in the same room! My husband felt a little more comfortable in what he thought was a "women's place", because we went in together. I experienced one of the best massage's I have ever had. I will definately return and would recommend Essentiels to any spa goer who wants top notch service. This was one of the best gifts my husband has given me and I now understand what my girlfriends have been raving about!!
Queen for a day? I don't think so.
My husband got me the queen for a day package. Needless to say, I did not feel like a queen. The package included a massage, facial, lunch, manicure and makeup application. I skipped the makeup.
The front desk staff is immature, not welcoming, young and just generally give off the impression that they don't want to be working there. Not a huge deal breaker, but it's just not the vibe I want from a relaxing day at the spa.
The massage was pretty good. Very relaxing. The surprise was that the lights were left pretty bright, not dark at all. It made me feel a little self consious. Also, it was a man who did the massge. I didn't have a problem with it, but I was surprised they didn't ask me if that was ok. Many women would not want that.
The facial- It' was ok. Nothing great. I was pretty offended that she commented on my facial hair. It's like, yes I have some facial hair, thanks for pointing it out under that bright light! Way to make a woman feel good about herself! She also went as far to say that she thought I had PCOS! I'm sorry, but you're not a doctor, please don't give me medical advice. She may have had my best interest in mind, but spare me the medical diagnosis.
The Lunch- very good, but in a weird small room all by myself. I ate fast just to get out of there.
The manicure- VERY good. I'd go back just for the nails portion. My tech was named Patti. Very warm and welcoming and she did a great job!
One of the best in Boulder. I have been to this spa many times since 1997, probably over 100 at this point, and never had a bad experience. I have only gotten one pedicure here, however. It was good, I was just a martial artist at the time and pedicures just didn't last long enough to justify the price :) I have had many massages, facials, manicures and body scrubs/wraps. The staff were and are always friendly. I highly recommend this spa.
Good Spa Experience for This Boulderite!. I haven't been to Essentiels Spa for some time, but my boyfriend gave me a gift certificate. It is still a beautiful sanctuary and the staff is always friendly and classy. I recieved a very good facial, good wax and the massage was too short ; ) -- A bit $$$ but overall a good experience!
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