Boulder >Independent Motors Ltd
I'm a 21 year old girl who knows next
to nothing about cars, so my opinion may not be as valid as people who do. However, my parents really value Independent Motors, and every time I have been there, the guys are very knowledgeable, friendly and patient with me, which I appreciate.
I don't know how the prices compare to other shops, so I'm unhelpful in that regard. All I know is that I've thus far been happy with their help.
Kevin is awesome! I had my car in for a tune up. He did all that, fixed my stereo, fixed my heat, fixed my tires, and made my car run like a sports car again (all for the cost of the original estimate). I would recommend these guys to everyone! Thanks guys!
I went in just to ask a question about
my windshield wipers and they completely took care of everything. They were patient, kind and obviously knowledgable about what they were doing and went above and beyond what I needed, with little cost to me! I will definitely come back to get any repairs done to my car, they seem so much more reliable than any of those chains out there.
Thank you so much for your spectacular service, I really appreciate all your help!!
Once again the guys at Independent
Motors have wowed me with their over-the-top service and caring for me. I have been a customer of Independent Motors for over 10 years and I have always been thrilled with their level of service, their expertise, and their personal attention to the needs of my aging vehicle. And I am crazy for the dog, Seamus, that hangs there - that's a bonus!
Thank you, Independent Motors, for being a business I can always count on to have my best interests in your hearts.
Ex-New Yorker (you how difficult and discerning we tend to be!)
Recommended to me by a discerning friend who'd been happy with them for a long time, I've been extremely happy with them for 16 years. Great guys, great service, trust them completely.
The best!. I have been taking my cars to Independent Motors for a few years, and I wouldn’t go anywhere else. They took great care of my 1998 Subaru and now work on my 2008 VW. Having dealt with several untrustworthy and dishonest repair shops in Boulder before finding Independent, I was really relieved to find a place where the service is reliable and reasonable. Everyone there is so helpful, kind, and willing to go the extra mile to explain all of my options and work within my budget. Recently, I called them right before closing on a Friday to discuss an issue with a flat tire. They didn’t hesitate in telling me to come on in; I didn’t even have to wait until Monday. They kept the tire, and checked the spare and all of my other tires at no cost. I would highly recommend Independent Motors to anyone!
Rip-off artists, Took my Nissan Sentra there today to have the AC recharged. I paid $194.54 to have them tell me that I have a hole in the condenser and that it will cost me an additional $772 to have it replaced for a grand total of $966.! I picked it up and paid nearly $200 for nothing but a diagnosis that I'm not even sure I trust.
A friend at work suggested I call Keep Kool in Denver, where I was quoted a price of $400 - $450 total. Sure wish I'd asked in the first place!
If money is no object, as I'm sure is the case with many Boulderites, these guys may do okay work but if money is tight, as it is with me, stay far away from this place.
I'm pleased and keep returning to them. A number of years ago, after my Infiniti hit 120,000 miles, I decided to try Independent rather than a dealer. I've been very pleased with them. Their services are reasonable and what has especially impressed me are the answers they give me as to whether I really need to have something repaired. I usually go ahead and have it done rather than putting it off, but that is in part because they don't try to tell me something needs to be done right away. Therefore I don't feel like I am being talked into unnecessary, high-priced services. They also have free wifi, free coffee, and free loaner cars, so I can either work there or run errands.
Being a woman who doesn't know a lot about cars........I can say I trully trust the guys at Independent .
I have been taking my 1996 Jeep there for about two years now and they never disappoint. They remember me (and my dog) by name. They always prioritize repairs for me which is a big help since I can't always afford to fix everything. I've found the prices reasonable and the staff helpful. They are always willing to take extra time to answer my questions.
Stay Away. Stay Away.
I think their friends wrote the other positive reviews. My experience is quite different.
My usual mechanic couldn't fit me in for an emergency repair and recommended Independent. On his recommendation I had my car towed there. I was given an estimate of nearly $800 to fix the fuel pump. I called my usual mechanic to ask if that sounded right. He thought it was absurd and squeezed me in. (Yes, I had to pay yet another tow bill to get it to him.) He fixed my fuel pump for $204.00. That's 1/4 of what Independent quoted me.
Not only that they left the car in worse shape than when I gave it to them. The battery was dead and the starter was unhooked. When I requested they refund the $49 they charged me they refused and even got nasty with me. Such a shame.
My usual mechanic is getting tired and I would love to have another reliable place to take my car. Independent Motors is definitely NOT it. Stay away. Stay away.
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