Longmont >Automotive Sales & Services > Hayes Automotive Inc.
190 S Main St, Longmont, CO | Directions 80501-629040.155122 -105.102256
Mon-Fri 7:00 AM-6:00 PM,Sat 8:00 AM-4:00 PM,Sun Closed
We got a flat tire on the way to work and when we called Hayes they went out of their way to come and help us and get our car back on the road again! I don't know any other place of business that gives such excellent service.
Experienced personell that know what they are doing. Not the cheapest... but they are the best in Longmont that I know of.
I initially brought my car in to replace the clutch, it ended up being a long and expensive process but when it continued to be problematic when I got it back, the service I received thereafter was impeccable. They fixed the problem which included getting another new clutch all free of charge, offered to pay for a tow if necessary, and my rental car. They called me almost daily with updates and explained everything in a way I (not terribly savvy with cars) could understand. My fiance and I have been taking our cars to Hayes for a year now and would definitely recommend them.
Great personnel. Knowledgeable, friendly and professional.
Best car repair in town. Honest, friendly and reliable.
Very happy with their service – wouldn't think of going elsewhere.
Honest car repair!!!!!!! – Hi,
I would like to say thanks for the good HONEST job on our car...S80 T6 Volvo.
The auto transmission Urgent Service message came on in the mountains. We brought it in thinking that the automatic transmission needed SERIOUS work probably to the tune of $1500 to $3000. Within a couple of hours, you gave me a call saying that it probably just over heated and purged the fluid. It was now very low on fluid. That was the reason for not changing gears and slipping.
Also, there was a knocking that sounded like it was coming from the front right engine mount or shock. You took the car for a drive and heard what I heard and it ended up being just the spare and jack that were lose.
My point is, Hayes Automotive had numerous opportunities to scam me BIG TIME. Number one was the transmission. I would have never known that it didn't need a rebuild or service but only 2 quarts of fluid. Number two was the knocking due to the jack. Hayes could have easily tightened the jack AND changed my shocks to increase the bill. You didn't. That is very impressive. I'm not sure most other places would have done the same.
All in all, I received the OBD II diagnostic, a full synthetic oil/filter service, 27-point check, diagnoses of the knocking and check of the engine mounts/shocks (twice because I didn't believe it was the jack and spare...you took it out again) for $189 and not a cent over. Again, you could have made this A LOT HIGHER but didn't.
As soon as I returned to work, I told others that had in the past asked me where to take their car, to take it to Hayes.
Thanks for being SO honest!!!! On your website it says you should find a place and stick with it. I have and will. I now know what you mean.
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