Perfect all-service spa.
I have spent the past year since I moved to Longmont searching for a perfect place to combine all services. If I had known about Mystic Garden from the beginning, I wouldn't have wasted my money at other places.
The service was amazing, the atmosphere is totally relaxing, and all of the staff is incredibly polite and professional!! This place is a GEM!!
Best service in town!.
Especially in this economy, I am looking for price, quality, and great customer service. I got it all at Mystic Garden Spa. The front desk staff were very welcoming and my facial and massage were so relaxing I didn't want to leave. Very highly recommended!
Poor customer service.
I had an incident where I was told that I could use a coupon and returned to my car after payment while I waited for a girlfriend to pay. The owner called me on my cell phone and had me return back to the shop from the parking lot because she said that the use of the coupon wasn't valid. I did not end up paying any more on the bill but will never return to the shop due to the rude and unjustified treatment. I had spent alot of money in that business for teenage facials and gift certificates, etc. I will not return. Buyer beware....
Relaxing Services WOW! very impressed.
I had a full day here and wow I loved It! The facial was great included hand and foot treatment! Massage was great to and service was amazing. They got me lunch right on time. I can tell you this was just what I needed after moving. I would highly recommend this place to anyone who wants to relax and take time away.
I agree - Not good for facials.
I too was disappointed. I have been a customer for a couple of years and have noticed achange. The front desk receptionists were unmanicured and dressed in baggy clothing. They did not look salon appropriate. There was no sense or feeling of relaxation. The treatment room was cold and bright. I could not fall into deep relaxation because my feet were cold and the light was a nuisance. I went in for an 1 1/2 facial to treat acne and was never once consulted about my face. When I asked questions about my face, her responses were short. The facial only lasted an hour and 10 minutes. When I went to pay, the receptionists quoted me $5.00 more than the website. She explained that this person charged more. I was not informed of this additional charge on the phone and refused to pay it. My face felt soft and clean, but the $90.00 for the facial did not feel like a good investment in the end.
Not so good for facials.
I decided to have the deep cleansing facial done at Mystic Gardens. The facial I receive here was not very good at all. The room was very bright and cold, so that it was very hard for me to relax at all and the steam machine kept dripping extremely hot water on my arm. The woman who did my facial didn't ask any questions about my skin or even touch it before starting to apply products to it. She had the sink in the room running for most of the facial and started to clean up the room (with paper towels and a spray cleaning bottle) while I still had a mask on my face. The extractions that she did on my face were painful and some of them are still red. My face does feel pretty soft, but I did not feel relaxed during the facial.