07/07/09

The best Place to Buy a Scooter.

by Saussy50

I bought my people 50 there last summer. I have had nothing but wonderful experiences with them. They how ever are a Family owned business and worth working with the little quirks that may come along. The KYMCO people had a dying issue that the whole country was unable to diagnose.. And the Mechanic at SPORTIQUE was the one to figure it out. I may have had an issue but they worked hard and got it fixed. Up front Pricing and all around great Store!!!

• Pros: Every Scooter you could want, helmets, service
• Cons: Not a Corporate Company.

09/04/08

WORST CUSTOMER SERVICE EVER! HIGHER PRICES TOO! BUY FROM COOL TOYS MARINE INSTEAD!

by scooterowner

WORST Customer Service! Instead, go to Tri City Cyles in Loveland 970-667-8697 for great customer service and lower, reasonable prices! And they sell People Scooters too for the same price as Sportique! They treat you right! Boulder's Sportiqe wanted $450 more for the same scooter I found at Cool Toys Marine in Littleton (303) 973-4500, so I bought at Cool Toys, but I live in Boulder so took it to Sportique for service; they demanded to know where I'd bought mine (what business is it of theirs?) and treated me like dirt! They actually chastised me for not buying it from them! Rudely! I told them flat out they were $450 too high or I would have. They still couldn't be nice, they carried on about "you get what you pay for" in a very SMARTASS way until I took my scooter and left. I'm a middleaged professional and I don't take that from any business! We took it to Tri City Cycles for service and were very happy! Saved over $100 on the work we wanted done, too! AVOID SPORTIQUE IF YOU CAN. DON'T BUY FROM THEM OR USE THEIR SERVICE DEPARTMENT! Tri City Cycles and Cool Toys Marine will treat you right! (But I'd pick Tri City Cyles for their service work since the Marine place is more focused on boats, not scooters.)

• Pros: IF YOU BREAK DOWN IN BOULDER THEY CAN FIX IT
• Cons: WORST CUSTOMER SERVICE, TREAT YOU LIKE DIRT

06/16/08

Horrible Customer Service

by smarty114

I bought my scooter her 2 years ago and I love it and have had no problems with it., but I am really tired of putting up with Sportique. They jacked me around when buying it, saying they would have it on this date and that date and I ended up getting it like 3 weeks later. When I called them to ask about it, they acted annoyed that I was calling. I had problems getting the plates for it, because they were being investigated about taxes in Boulder vs taxes in Denver. Whenever I have it serviced it has never been ready when they say it will be and they never call me to let me know, it just up to me to call and find out. If there was any place else in Boulder that could service it, I would take it there in a heartbeat to never have to mess with these poeple again. I think they know this and don't value their customers because of it.