Boulder >Special Trade Contractors > Precision Plumbing & Heating
5035 Chaparral Ct, Boulder, CO | Directions 80301-335140.065762 -105.203086
Neighborhoods: Central Boulder, Goss - Grove
The best out there. Always fast, friendly and efficient. These guys really know what they are doing and have very competitive prices. Wouldn't go anywhere else.
Love my new bathroom – We have use Precision multiple times in the past and most recently to have a bathroom rough-in completed. They acted as the general contractor for the job and despite a few unforeseen issues the job was completed in a timely manner and very smoothly. They never got discouraged but were always excited to see the final result. The final result is a beautiful custom bathroom. Many people comment that Precision is more expensive than other plumbing/electrical services. They are worth it. They know how to really get the job done. All the precision employees were professional, clean and friendly. They will always be my first pick to get the job done.
Best in the Business – Excellent turnaround time, fabulous customer support! We have used Precision for many years and the service consistently exceeds our expectations. Their technicians are knowledgeable and courteous, and they always go the extra mile for their clients. I highly recommend this company.
Fast and Friendly – We had an urgent need and called Precision. They were able to send a technician out the same day. He called before he came. When he arrived, he addressed and fixed our problem quickly and professionally. He was friendly, too.
Great communication, great service.
Great Service & Excellent Communication!!! – I have used Precision Plumbing & Heating a couple of times and have been extremely impressed. They give you a specific appointment time instead of a giant window that takes up your entire day. Both times, they have actually been a little bit early and called to make sure that was ok. Great customer service! I wouldn't use anyone else!
Precision Plumbing Quality Service – Precision Plumbing sent a technician to my house today to service my evaporative cooler. He called a few minutes in advance of arriving, was friendly, knowledgeable and completed the work thoroughly in reasonable time. I thought the fee was fair and feel comfortable that the appliance has been checked by someone who knows what they were doing.
If you want your problem addressed by a knowledgeable professional call Precision.
Overpriced and discriminatory service practices – I routinely use local plumbers for many real estate transactions and over time it has become apparent Precision Plumbing should not be used for your plumbing needs. Their prices are higher than competitors, their work is sub par, and it's difficult to get them to do work on properties which don't fall into their "preferred" category. Whatever that may be. REAL ESTATE AGENTS AND HOMEOWNERS DO NOT USE THIS COMPANY. There are plenty of good local plumbers who do better work at a better price!
very expensive – I had a clog in my toilet and my landlord called precision plumbing. They snaked the toilet and sink and charged us $656 dollars. Problem was not fixed. Precision came out two days later because problem was not fixed. They took off the toilet and charged us another $150. Problem still not fixed but because of lack of funds we just don't use the toilet anymore. I would never recommend precision plumbing at their current rates.
After reading this review I felt the need to personally connect with you because I value you as a customer. I am sorry to read about your feelings with the service provided, and how that has resulted in your poor opinion of our company. I appreciate you bringing this to my attention.
As the President of Precision Plumbing & Heating since 1982, I would like to personally connect with you to answer any questions you may have and hopefully mend your opinion of our company. Customer satisfaction is how we have stayed in business for 3 decades, and we want to make sure this situation does not go untouched. Please contact me personally with the information I can use to verify the service call in our computer. We would be more than happy to work with you on a solution that you feel is appropriate.
President, Precision Plumbing & Heating
I will not use their services any more.
Two big problems --
1. Overprice -- I had them come to winterize the evaporative cooling system. It was insanely expensive.
2. Unprofessional -- The manager came to give me an estimate for a furnace heating system. Mine has just broken. He said we needed to change the heat water tank too because it was too old and because the design of my house did not allow them to take the old furnace out. And he did not give me any information about some models because he did not like the most affordable model and he did not like the energy efficient furnace. So he recommended me to buy the most expensive non-energy-efficient furnace + the hot water tank + the humidifier. The total price was about $9,000. Then I had another company came and gave me a quote for an energy efficient furnace with a humidifier (of course I did not need to get a new hot water tank) for under $6,000.
Thank you for sharing your thoughts. I am afraid I can not speak to the specifics without more information, but I think that we are a very energy conscience company and should absolutely be presenting any information that a Customer is interested in. I also believe it is important to make our customers aware of products or services that we may see that are either potential problems, something that may benefit the Customer or to be Code compliant with improvements. I would welcome communication to further understand the circumstances and make any corrective action on our part that might be appropriate.
President, Precision Plumbing & Heating
Can't say for sure how good they are because... – ...THEY NEVER BOTHERED SHOWING UP FOR THE APPOINTMENT, NO CALL, NOTHING!
It's amazing to me, with as much competition as there seems to be, they would conduct themselves like that.
I called one of their competitors and they came out that evening and I'm purchasing a new A/C unit from them.
Obviously I won't ever be recommending Precision to family and friends after that.
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