Boulder >Hottie Body Tan
New changes at Sol. Sol is currently undergoing a lot of changes making them one of Boulder's best. They have very knowledgeable staff who explained to me the whole tanning process, difference between tanning rays, all about lotions even whats in each lotion, and they have great recommendations that I can trust. I heard they are adding a spa also.
Sol Tans is a Total Rip Off, What a POS.
Hello, I have been tanning a Sol for years because of the $20 / month membership deal. If I could give them 0 stars I would. This summer they have had 5 + bulbs out in every bed in the salon and have done nothing to fix their beds or appease my complaints.
A lot of time employees won't show up in the morning until an hour after they open.
The owner, Austin is a complete nincompoop. Not only has he tried to get several young girls I know intoxicated and sleep with them, but he has no idea what is going on at his salon and is a complete idiot when it comes to customer service.
Even his wireless network is called 'hook up with Austin'.
If you want to be happy and treated right, don't waste your time giving these losers money.
Boulder's Best Tanning Salon.
I'm writing this because a friend introduced me to SOL two years ago. It is by far the nicest tanning salon I have ever been to in Boulder. I went to look up their website to get their phone number and saw a previous review from another customer that was so far from the truth that I thought I should write one that is more accurate.
If you have ever stepped in the door you would know how gorgeous this place is. It is huge. Compared to the other salons in town the staff is incredibly educated about their products, helpful with the beds, and generally nice to everyone that I've seen. I moved here from California where there is a salon on every corner and I can honestly say SOL is one of the nicest I've seen. The salon itself is beautiful, the equipment is the newest I've seen in town and they have great student pricing deals.
The other reviewer was obviously upset about a refund and I'm not sure what the deal was, but I can say that I have had nothing but great customer service since I joined two years ago and I think her review was quite unfair.
Horrible rude customer service.
The "employees" who "work" at this salon are a bunch of sorority girls who have never worked for anything a day in their life and are just "working" here to have a little extra spending money for partying and clothes and tan for free. Because of this, they treat any other customer who is not in their college "scene" like trash, and don't understand the importance of money and how some people actually do care about 20 dollars, it's not just "nothing". A particular employee there was very rude to me when I explained I was moving and therefore could not use the 50 dollar credit left on my account, instead of offering some kind of trade (my money back,, free lotion or eyewear, SOMETHING) she just told me she would leave it on my account. What part of I'm MOVING do you not understand? If someone is MOVING that means that money on their account towards tanning is just going to sit there. Her parents are really wasting their money sending her to college because she's completely brainless.
They have nice beds, but I frequently found that the beds were still dirty when i went in to tan, and there wasn't a fresh towel. Their minutes are extremely expensive and their lotions are jacked up 100 percent or more of wholesale price. They sell a particular bottle there for $65 dollars, but you can get it off Amazon (the exact same thing) for 15 bucks!!!
My advice to the "owner".... hire some employees who actually need the money and will treat your customers better. Those sorority girls may look nice, but they are hurting your business severely. I am in an industry where using tanning salons is the norm and will be sure to tell all of my coworkers to not use Sol tans on the hill because of your horrible service.
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