These guys are always great! I've been there 3 times and they are exceptionally helpful and friendly. Their pricing is more than fair and the work i done well. I'll keep coming back!
Special thanks to Brian and Damien for your recent help ;) Thanks!
Great Service. We recently took in 2 of our vehicles to Brakes Plus for repair work. They were able to fix them on the same day and were helpful with explaining the details of their service. They had reasonable prices. Our cars are running well and I would be happy to use them again anytime.
Incompetent, shoddy work, never go here again.
Extremely shoddy workmanship on water pump replacement. Brakes Plus Superior, CO replaced all the crankcase bolts (02 Outback) with some other bolt type that didn't fit correctly... causing the crankcase to continue to leak. Why not just use the same bolts to put the crankcase back together?
I brought it back in and they "fixed" it again by putting silicone putty in the place where it leaked instead of actually troubleshooting and correcting the error. This took an additional 4 days to complete. The original bolts were never to be found.
It must be easy to "stand by your work" when the work isn't that good, meaning return trips for your clients.
In the end, I limped the car to the dealer to get the work finished right. (lesson learned in an unfortunate way). Subaru had to replace all of the bolts, nuts and of course the assembly. The dealer showed me how they actually jammed the water pump assembly into place, leaving scrapes inside the housing.
I will never ever go back to this place, and have spread the word to my fellow Superior locals about the incompetency, poor workmanship and lack of expertise.
Even if it's just brake work needed, I would advise skipping this location all together.
not a good experience. I did not have a good experience with Brakes Plus at their Superior/Boulder center. In my case, I knew the condition of my brake pads and rotors. My rotors needed just a little resurfacing. And these guys wanted to change the complete left rotor. I got my 70k service done one day before, and they wanted to fix my rear brakes which was already fixed a day before. I told them I do not want to get the rotors replaced and if they could just resurface it. They said it is really bad and they cant do it. I told them that I dont want to get my brakes done. Those guys called me again saying they checked again and they could do it. I was like wooo... these guys are not consistent at all. I still got my brakes done from them, but will not go to them again.
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